FAQ - Where can I leave a complaint?

We hope you are happy with Prolyte, but we make mistakes as well. If you have a complaint for one of your purchased items, please contact your supplier first and supply product details and pictures of the damaged items. They will set out to solve your problem ASAP. Where needed a product specialist from Prolyte will step in to help solve the problem.

Would you like to give us feedback? Please send an e-mail to salesnl@prolyte.com with a complete description of your compaint and we will get back to you. Feedback can also be given on the Prolyte forum.



(we are)satisfied with the accurate and in-depth answers about the Aetos hoist, Kuala Lumpur Performing Arts Centre was convinced to make the right choice of a purchase order

Mike Thomas Kuala Lumpur Performing Arts Centre, Malaysia