FAQ - Questions about Prolyte

  1. Business hours Prolyte offices

    The business hours for the Prolyte offices can be found on the contact page. Please keep in mind the mentioned times are for the local timezone. Contact your nearest Prolyte distributor if you have questions regarding prices, transport or lead times.

     

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  2. Where can I visit Prolyte?

    You can find a navigation map on the contact page. Let us know if you would like to visit us, we'll make sure the coffee is ready ;-)

     

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  3. Does Prolyte have a suggestion box?

    Your ideas and feedback are always welcome! Subscribe to the Prolyte forum and discuss your idea with other Prolyte users. Feedback or other ideas can be send to marketing@prolyte.com 

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  4. Where can I leave a complaint?

    We hope you are happy with Prolyte, but we make mistakes as well. If you have a complaint for one of your purchased items, please contact your supplier first and supply product details and pictures of the damaged items. They will set out to solve your problem ASAP. Where needed a product specialist from Prolyte will step in to help solve the problem.

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  5. How can I reach Prolyte or the right person within Prolyte?

    All Prolyte contact details, including function titles, can be found in the who's who

     

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  6. At which exhibitions does Prolyte participate?

    Prolyte can be found on multiple big exhibitions. Would you like to visit our booth? An overview of coming events can be found on the event section of Prolyte Campus. Prolyte distributors represent Prolyte products anywhere in the world, therefore keep an eye on their websites as well.

     

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What we don’t like about Prolyte? To be honest, we haven’t found an answer to that one yet – not even after all these years

Malte Schön HVMC Show- & Veranstaltungstechnik, Germany