FAQ Sales questions

  1. I need information on shipping, delivery times or transport, where do I go?

    Shipping, delivery times or transport vary, depending on your region and order size. Please consult your supplier or nearest Prolyte distributor for more information.

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  2. Where can I purchase or rent Prolyte products?

    Prolyte has a world wide network of partners, distributors, ProLyft Service points, stocking Prolyte products and available for support. Furthermore rental houses all over the globe are able to provide you with the right kit where needed. You can find these in our unique locator app (for iPhone) and on the Prolyte locator page…

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  3. Can I buy directly from Prolyte?

    Prolyte products are sold exclusively over our trusted network of Distributors and Service Points. You can find the distributors here: – Link to distributor list website

    If you wish to become a Prolyte distributor, you can contact our sale office for more information and the general requirements.

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  4. Questions about prices, lead-times, shipping and availability

    Please contact your nearest Prolyte distributor for pricing information. Lead-time is approx. 2 weeks, excluding shipping. You can also check our locator app (for iPhone) for stock info in your region.

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  5. Does Prolyte have a webshop?

    No. Prolyte is a manufacturer and as such is not involved directly in the sales process. However our network of distributing partners also feature web shops where you can buy a selection of our products. Some of the larger systems are not suitable for online sales, due to the complexity of the systems.

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  6. Can I become a ProLyft Service Point?

    If you wish to become a ProLyft Service Point, you can contact our sale office for more information and the general requirements.

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  7. Can I become a Prolyte distributor?

    If you wish to become a Prolyte distributor, you can contact our sales office for more information and the general requirements.

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  8. Can I order coloured couplers with my own logo?

    Yes, Prolyte’s hybrid coupler is also deliverable in your own colour. The minimum purchase amount for this is 2000 pieces.

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  9. Can I order my truss packaged individually?

    Yes, there is a possibility to order truss with individual packaging. 

      

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  10. I’m interested in Prolyte, can someone contact or visit me?

    Prolyte is always open for opportunities. You can either contact our distribution network or contact your nearest Prolyte office directly.

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  11. Is Prolyte certified?

    Prolyte Group is the first truss manufacturer to obtain the EN1090 certificate in the highest execution class, EN1090- 3 EXC3. With certificates issued by no less than two independent certifying, notified bodies, the certification procedure has been very thorough.

    Both the German TUV Nord and the Italian Rina-Simtex-OC have issued certificates for the Prolyte production facility in Romania, an exceptional…

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  12. Can I pay with a Letter of Credit?

    Prolyte has several payment options, including leasing. Please contact your local distributor or contact us directly for a consult on the possibilities.

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The reason we choose to buy Prolyte products is not only because they have great products, I think it¹s the sales support and service they supply that really were decisive for our choice.

Giovanni Eekels Giovanni Eekels Verhuur BV