Privacy Policy

Website privacy notice

Prolyte Group is committed to protecting your privacy, as described in the policy below:
The person responsible for all matters concerning the privacy and processing of any personal data, also known as the data controller, can be contacted as follows:

Data Controller

Prolyte Group
Industriepark 9
9351 PA Leek, The Netherlands

Business hours:
08.30 - 17.00, Monday to Friday

T: +31-594 85 15 15
F: +31-594 85 15 16

He can be contacted by emailing DataController@prolyte.com or you can write to the above address.

Your rights

Under the General Data Protection Regulation, you have certain rights regarding your data.

  • You have the right to ask us for a copy of any data we hold about you.
  • You have a right to have any data that is incorrect, corrected.
  • You have the right to object to the use of your data.
  • You have the right to have your data provided to you to take elsewhere in a suitable format.
  • You have the right to have your data deleted in certain circumstances.
  • You have the right to lodge a complaint about the use of your data with the Information Commissioner.

If you wish to exercise any of these rights, please contact our data controller.

When you make a purchase or contact us on the website we collect your:

  • Name
  • Trading Name
  • Telephone Number
  • Address
  • Email Address
  • If you place any personal information in the message box, we collect that as well.

We will only use this data to fulfill your purchase.

We will enter these details into our secure order management system so that we can provide you with the best service possible and to protect your information. We will only use this data to answer your query or respond to your communication. We will enter these details into our secure Customer Relationship Management system.

We will keep your information until we no longer have any need to communicate with you, in line with our Data Retention Policy which can be obtained on request.

Where you have made a purchase, we are processing this data because we have a contract with you to supply your purchase and we also have legal obligations to maintain financial information.

As a customer, we may send you important information about your purchase, we do this on the basis of our contract with you.

In the future, we may also send you information that may be of interest to you. We will do this on the basis of our legitimate interest to promote our services. You may opt-out of this information using the link that is provided on any email that you may receive.

The data will not leave the European Union area and is not passed to any third party, other than where required to fulfill our contractual obligations e.g. carrier or where a warranty or product registration requires it.

Use of Sub Contractors 

We may use subcontractors to provide some products or services to you. We also may need to share your personal data with these subcontractors so that they can provide services to us. Our subcontractors are not permitted to use such personal data for any other purposes and we impose confidentiality requirements on their services.

Minors

Prolyte Group' policy is to request that "minors" (the age of minors is determined by local law where you reside) do not make purchases or engage in other legal acts on this site without the consent of a parent or legal guardian, unless permitted by applicable local law.     

When you subscribe to our email communications:

We collect your name and your email address. We keep this information in line with our Data Retention Policy which can be obtained on request.

Dependant on your selected options email communications will be sent regarding:

  • Technology updates and information
  • Special offers & Clearance Deals
  • Events and Training Days
  • Newsletter & Company News

We need this data to be able to email the relevant communication to you and we are processing this data with your consent. You may withdraw your consent at any time by; Clicking on the unsubscribe link at the bottom of the communication or by emailing DataController@prolyte.com. The data will not leave the European Union area and is not passed to any third party.

Cookie consent

We use cookies on our site, details of which can be reviewed in our Cookie Policy here.

We ask for consent to use non-essential cookies when you first visit the site.

If you wish to change your mind about cookies, you can clear any cookies using your browser menu – this will vary from browser to browser, but this information should be in your browser’s help section. Also see our cookie policy for more information.

External Links

This site may contain links to other sites. Please note that Prolyte Group is not responsible for the privacy practices or contents of any other sites. We recommend that you read the privacy policies of such sites.

Changes to this Privacy Policy  

Prolyte Group may from time to time change this policy or change, modify or withdraw access to this site at any time without notice. We recommend that you re-visit this policy from time to time to learn of any such changes to this policy.